Ordering

No account is required to place an order; you can feel free to place an order with or without creating an account first.

We recommend to create a Yard Outlet account so your orders are organized in one place.

Creating an account enrolls you in the Rewards program automatically.

The best way to find your favorite products is by using the search bar located at the top of our website.

Simply enter a search term and if we carry a matching product, you'll see results are automatically suggested to you.

Browse our homepage to see featured collections, items and more.

Or, shop our full catalog to see all of the items we currently have in-stock.

Visit the Account page to see the status of all of your orders, or click Order Status located on the bottom of every page on our website.

No account? Simply visit the inbox of the email address you used to checkout and search for "Yard Outlet" to find the latest updates on your order. Alternatively, contact us via email or live chat and we'll be more than happy to assist you.

If you have any questions about your ongoing order or a product-specific question, please send an email to info@yardoutlet.com or use our contact form.

You may also contact live chat by selecting the "Chat with us!" button located on the bottom-right of every page on our website. While we aim to answer every live chat message, it may take up to 24 hours to receive a reply.

For more information on the Yard Outlet Rewards program, please visit our Rewards page.

To place a wholesale order, please submit a request on the Quote Requests page. We'll send a reply as soon as possible, within an estimated 24 hours.

Shipping

Yard Outlet is headquartered in sunny Ojai, California, USA. However, your order may be shipped from one of our warehouses located elsewhere within the United States.

Check out the About Us page to learn more about our company and our passion for providing high-quality products.

Special Promotional Pricing

Orders up to $75: $5.99 Flat Rate Shipping

Orders from $75.01 - $129: FREE

Standard

Flat Rate Shipping
Orders over $129.00: Calculated at Checkout 

For more information, please see our Upfront Shipping Costs.

We are only able to ship same day up to 4:00 PM Mountain Standard Time. We use UPS Ground or USPS Flat Rate for fast and Saturday delivery.

For more information, please see our Upfront Shipping Costs.

We ship as soon as possible, typically within 24 hours. To track your order, please see your account page if you have an account.

If you do not have an account, please view your order's confirmation email to find tracking information.

Returns

For information on returns and refunds, please see our Refund Policy.